How to order, collect and manage your prescriptions
NHS Prescriptions

NHS Prescriptions are available to all patients who need them and must be issued by a trained prescriber such as your doctor or a prescribing nurse.  You may need a prescription to help treat an acute illness or you may have regular repeat prescriptions that you need to manage a long-term health condition.  

Acute Prescription

Acute medicines are issued for a short period of time, for illness that are expected to get better quickly with treatment.  You will speak to a clinician about your illness for which they will provide a prescription which you can take to any pharmacy to be dispensed.

Urinary Tract Infection

Throat Infection

Chest Infections

Acute Back Pain

Repeat Prescription

Repeat prescriptions are for medicines that you will need on an ongoing basis.  This could be medication to help you manage a long-term condition, such as high blood pressure or diabetes.   These medications are available for you to order online through Patient Access, meaning you can easily order them at a time convenient to you.

Your repeat medications will be periodically reviewed by our practice pharmacist, you do not need to be present for this review.

Medications to control diabetes

Medications to control asthma or COPD

Medications to control blood pressure

Medicines for chronic diseases

Ordering your Prescription

Please make sure you allow at least 3 working days for us to process your prescription request and leave plenty of time before you are due to run out of your medicines.   To avoid any errors please note that prescription requests are not taken over the telephone.

You can either collect your prescription from reception at the Surgery or we can send them to one of the local pharmacies for you.  If you would like us to send to a pharmacy on your behalf please indicate this on your prescription request.   The easiest way to do this is by signing up to the Electronic Prescribing Service.

Ordering Your Prescriptions

1. Via Patient Access – log in to patient access to see a list of your medications which you can select to order.

2. Repeat Slip – leave the repeat slip that you receive from the pharmacy when collecting your medications in the postbox located in the lobby, making sure you have ticked only the items you need.  

Electronic Prescribing Service (EPS)

The Electronic Prescribing Service (EPS) is an NHS Service which gives you the chance to change how we send your prescription to the place from where you choose to collect your medications or appliances.  This means that we will be able to send your prescriptions to the pharmacy of your choosing - so you will no longer need to come to the Surgery to collect it.

When you sign up for EPS you will need to nominate a pharmacy.  This could be either Boots or Day Lewis in Ledbury, or you could nominate a pharmacy in the town or city where you work.  This means it will be easier for those who work away from Ledbury to collect their prescriptions at a time and location more convenient to them.  

You can nominate a pharmacy at Ledbury Health Partnership, or at the pharmacy of your choosing.

more information about EPS
Local Pharmacies

There are two local pharmacies in Ledbury, Boots and Day Lewis.  Both are able to dispense prescriptions for you and both operate the Electronic Prescribing Service.

Day Lewis Pharmacy

Address: 2 Sear House, Bye Street Ledbury, HR8 2AA

Telephone: 01531 632693

Opening Times: Monday to Friday 9am – 6pm, Saturday 9am – 1pm and closed on Sunday.

Dispensary Closed: Daily between 12pm and 1pm.

The Day Lewis pharmacy are also able to offer a home delivery service.  Contact Day Lewis directly for more information.  

Boots Pharmacy

Address: 9 High Street, Ledbury, HR8 1DS

Telephone: 01531 632687

Opening Times: Monday to Saturday 8:30am to 5:30pm and closed on Sunday

Dispensary Closed: Daily between 1pm and 2pm

NHS Prescription Charges

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.

The current prescription charge is £9.15 per item.

There are extensive exemption and remission arrangements to protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.  If you know you will have to pay for a lot of NHS prescriptions, it may be cheaper to buy a PCC which is effectively a ‘season ticket’ to cover all your NHS prescriptions, including dental prescriptions, no matter how many items you need.  

only order what you need

Only order what you need to reduce medication wastage in the NHS

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