Ledbury Health Partnership | Doctors Surgery

passionate about SERVING THE COMMUNITY OF LEDBURY AND the SURROUNDING AREAS

Ledbury Health Partnership is committed to serving the local community and offering high quality healthcare in an appropriate setting. Our team of doctors, nurses, healthcare assistants, paramedics, pharmacists and admin staff are all passionate about providing our patients with the highest level of care within the resources that are available to us. Ledbury Health Partnership offers a range of NHS and private services to our patients. We also work closely with a number of other health and social care professionals to be able to offer a holistic and patient centred service.

IMPORTANT INFORMATION - SUPPLIER SHORTAGES AND & DELAYS

GLOBAL BLOOD TEST EQUIPMENT SHORTAGES

A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests. Anyone who needs a test for urgent health problems will still get one, but where your clinician recommends that it’s safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.

Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available. This is likely to be towards the end of the month so please call us in October to reschedule any routine blood tests.

If your condition or symptoms change or get worse, please contact the NHS as you would normally.

FLU VACCINE DELIVERY DELAYS

Practices across the UK have been informed that flu vaccines deliveries from the supplier Seqirus are going to be delayed by at least one or two weeks due to "unforeseen freight challenges."

That means that UK General Practices will be without vaccines, possibly until the beginning of October. This is completely outside of our control.

Your GP Practice will continue to work hard to change their existing plans and ensure that as soon as delivery dates are received patients will be contacted and appointments booked.

find out more about the Coronavirus Pandemic

How we are currently operating

In March 2020 GP practices were told by the Government to change the way they worked to keep patients and staff as safe as possible during what was a very scary and uncertain time. These changes included being asked to carry out appointments either on the phone or video wherever possible and offering face to face appointments for examination or treatment when medically necessary. The emphasis nationally in healthcare has been to provide urgent care as a priority whilst limiting routine interactions.

We are very pleased to be able to announce that over the next few months the services being offered at Ledbury Health Partnership will be changing. We are hoping to reintroduce a greater capacity for routine care appointments, both with the GPs and Nurses. We are also delighted to welcome our patients back to our reception area, whilst remaining vigilant and conforming to current Government guidelines on how to stay safe including the rules around hands, face, space and fresh air.

In order to improve access to health and social care and release GP time for the care of patients with complex medical needs, when you contact the surgery our fully trained Patient Service Advisors will provide information to help you to access the support that is right for you. This will help you to see the right person, to provide the right care, in the right place, at the right time as efficiently as possible. This includes signposting you to a person or service within the Practice as well as other NHS organisations, social care and in the community.

More information about coronavirus

Check if you or your child has coronavirus symptoms

Find out about the main symptoms of coronavirus and what to do if you have them. Find out more.

Self-isolation and treatment if you have coronavirus symptoms

Advice about staying at home (self-isolation) and treatment for you and anyone you live with. Find out more.

Testing and tracing

Information about testing for coronavirus and what to do if you're contacted by the NHS Test and Trace service. Find out more.

People at high risk

Advice for people at higher risk from coronavirus, including older people, people with health conditions and pregnant women. Find out more.

Social distancing and changes to everyday life

Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services during coronavirus. Find out more.

GOV.UK: coronavirus – guidance and support

Government information and advice. Find out more.

explore the online services available to you

There are a number of services available online to all patients registered at Ledbury Health Partnership. These are designed to make it easier for you to do things like order you prescription, book appointments, access healthcare advice and much more. To access these online services you will need to register at Ledbury Health Partnership, please remember to bring with you a form of photographic identification. For more information on each of the services available to you please use the links below or alternatively visit our Online Services page.