SUPPORT SERVICES

Discover other services available to help you manage your health
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supporting services

Your health and wellbeing is not just restricted to your medical health, there are a number of different types of service available to you to help you manage your health holistically. Whether you are a carer in need of some support, a parent in need of some advice from a health visitor or you are struggling with your mental health, there is help available to you.

CARERS

If you are a carer for a friend, relative or neighbour who is unable to cope without help please identify yourself as such to the Surgery.  As a practice we would like to offer support to you as the carer, as we recognise that carers do not always prioritise their own needs.

CarersTrust4All

If you have not already done so we would encourage you to register with CarersTrust4All who can provide support, guidance, further information and signposting to other organisations.  

The help they are able to offer ranges greatly from helping to organise help at home, to providing short trips away and day trips out, to advice in the home or by telephone, or even just receiving their newsletter.

If you would like more details please ask at reception, or alternatively click HERE to visit their website, or telephone them on 01432 663057 or 03333231990 Option 1, then option 7.

CarersTrust4All run a Carers Support Group in Ledbury which meets on the 1st Tuesday of every month at the Leadon Bank.  If you would like to learn more, or to join the group, please contact CarersTrust4All Support for more information

Age UK

Age UK is the country's leading charity dedicated to helping everyone make the most of later life. Age UK can provide companionship, advice and support for older people who need it most.

To find our more about the support Age UK are able to offer to those caring for an older friend or relative please click here.

Useful Contacts

CarersTrust4All - 01432 663 057 or 03333231990 option 1, then option 7

Hereford Carers Office - 01432 261 558

Cross Roads Caring for Carers - 01788 573 653

Hereford Carer Liaison Worker - 01432 260 000

Adult Social Care Advice and Referral Team - 01432 260160

Emergency Adult Social Care - 0330 1239309

Multi-agency Safeguarding Hub (MASH) for Children - 01432 260800

MASH Out of Hours Number - 01905 768020

Carers UK - 0808 808 7777

Short Term Breaks - 01432 261 627

Carers Action - 01432 272 724

Hereford Young Carers - 01432 356 068

HOSPICE

St Michaels Hospice provides the best possible care for people who have life-limiting illness and supports their families, friends and carers.

Day Services

St Michaels Hospice wants to enable you to do the things you want to do and to make your life more comfortable. Regular outpatient clinics and support groups can give you the confidence to live well with your illness. They also provide an opportunity to discuss your health and medication and refer you to other Hospice services that may be helpful to you.

Home from Hospice

For patients who wish to stay at home, St Michaels Hospice provides a Hospice at Home service. Hospice care staff can visit you at home to offer support and discuss your care. Towards the final stages of your illness, we can arrange for our skilled nurses and healthcare assistants to provide hands-on nursing care in your home at times when you and your family need it. We will also inform and direct you to other Hospice and community services.

24hr Advice Line

St Michael's Hospice offer a advice line 24 hours a day, 7 days a week.

The phone number below is a single point of access allowing you to speak confidentially to members of their clinical team who can provide advice and information on subjects like accessing services and controlling symptoms.

01432 852 080

24 hours a day, 7 days a week

Health Visiting team

The Health Visiting Team can offer support to all families that have pre-school children; this could be help with your children's feeding, crying or 'poo problems'.  

Health visitors are here to offer support throughout your children's early growth, and emotional and physical development.  They could even help with those toddler tantrums!

The team can also offer advice and help if you are 'feeling low' or attempting to alter your lifestyle by trying to lose weight or give up smoking. From breast feeding and weaning to immunisations and minor illnesses, the health visiting team is there for you.

To make an appointment contact the team on 01531 637601

The Five Key Visits

1. When you are around 28 weeks pregnant

2. 10 - 14 days following the birth of your baby

3. When your baby is 6 - 8 weeks old

4. A review of your child's development at 9 - 12 months

5. A review of your child's development at 2 - 2 1/2 years.

DEMENTIA FRIENDS

People with dementia don’t just lose their memories; they can also lose their friends. This is because people with dementia can start to behave differently. And sometimes those friends might not understand or know how to react.

However, it is possible to live well with dementia, especially with the support of friends. No matter how big, or how small, every action counts. That’s because people with dementia need friends more than ever. That’s why we’re creating one million Dementia Friends, who will help people with dementia to live well for longer.

Anybody can become a friend. It’s as simple as just understanding a bit more about dementia. We will give you helpful tips and small ideas to help you support the people you know with dementia and their carers.For more information please visit the dementiafriends.org.uk website page.

First Contact Physiotherapists

The role of First Contact Physiotherapists (FCPs) in Primary Care is to assess patients with soft tissue, muscle and joint pain and to plan the most appropriate management pathway.

Who are FCPs and what do they see?

FCPs are physiotherapists with expertise in the assessment and management of the following Musculoskeletal (MSK) conditions:-

All soft tissue injuries, sprains, strains or sports injuries

Arthritis – any joint

Possible problems with muscles, ligaments, tendons or bone, tennis elbow, carpal tunnel syndrome, ankle sprains

Spinal pain including lower back pain, mid-back pain and neck pain

Spinal-related pain in arms or legs, including nerve symptoms, pins and needles or numbness

Post-orthopaedic surgery

How do I book an appointment with an FCP?

You can book an appointment via reception, there is no need to see a GP first

MENTAL HEALTH

Seeking help is often the first step towards getting and staying well, but it can be hard to know how to start or where to turn to. It's common to feel unsure, and to wonder whether you should try to handle things on your own. But it's always ok to ask for help – even if you're not sure you are experiencing a specific mental health problem.

You might want to seek help if you're worrying more than usual, finding it hard to enjoy life, or if you're having thoughts and feelings that are difficult to cope with and impact your daily life.

What Local Support is Available?

Herefordshire Mind provide support and services for local people with mental health problems.

Herefordshire Samaritans offer a telephone and drop in service, if you're struggling and need help

Kooth is an online mental wellbeing community for 11 to 26 year olds.  It provides free, safe and anonymous support around a range of concerns, such as relationship or family problems, school or college worries, feeling low or depressed, drink, drug or money problems.

Let's Talk is a free Herefordshire service, provided by Gloucestershire Health and Care NHS Foundation Trust, offering a range of talking therapies for stress, anxiety and depression.

The Cart Shed helps individuals during difficult times in their lives by offering therapeutic support in a calm and caring woodland setting.  This can help improve mental health and wellbeing through learning new skills, finding friendship and raising inspirations.

Books on prescription offer a range of proven self-help books, which can be borrowed free of charge from any Herefordshire public library.

community link worker (social prescriber)

Peter has joined the Ledbury Health Partnership team as a Community Link Worker (Social Prescriber). Peter can help and advise  patients with issues such as loneliness, isolation, getting more active, improving lifestyle, finding out what is happening in patient’s local area, managing their daily tasks, returning to or accessing work, finding care or looking after someone, financial problems , bereavement, making changes to patients’ lives that will improve health and wellbeing.

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